At iPTVon, we strive to provide a premium streaming experience. By subscribing to our services, you acknowledge that you have read and agreed to our full Terms and Conditions.
We want you to be satisfied with your purchase. If you encounter issues, we offer a refund policy under the following specific conditions:
2.1 Refund Eligibility: You may request a refund if there is a prolonged and unresolvable technical failure on our end that prevents you from accessing the service for more than 48 consecutive hours.
2.2 Return Process: To request a refund, contact our support team at support@iptvon.org within 7 days of your purchase. Please include your name, order number, and a detailed explanation (with screenshots if possible) of the technical issue.
2.3 Processing: Approved refunds are processed within 5–10 business days. Funds will be returned to the original payment method used during checkout.
We do not offer refunds under the following circumstances:
Change of Mind: We do not provide refunds for “accidental” purchases or if you simply decide you no longer want the service.
Technical Compatibility: It is the user’s responsibility to ensure their device (Smart TV, Box, Smartphone) and internet connection are compatible with IPTV. We do not refund for local ISP throttling or hardware incompatibility.
Content Availability: Specific channel availability may change; refunds are not issued based on the removal or change of specific channels.
For refund inquiries, please reach out to: support@iptvon.org.
